Trust center
For the team that says yes.
Security, data, uptime and paperwork for chains, all on one page. 12 of 22 items are live today; the rest say when.
What is live, and what is coming.
Data
Each business sealed off in the database
Row-level security on every table. Another business's id gets nothing back, and tests check it on every change.
LiveEncrypted at rest and in transit
AES-256 on disk and TLS 1.2+ on every connection, by our hosting providers.
LiveNightly backups with a restore test
A backup every night, kept 30 days. A robot restores one into a spare database each month and checks it.
LiveData kept in India
The database is in Tokyo today. It moves to Mumbai before launch; an own-database chain is in Mumbai from day one.
In progressYour own database
An Enterprise add-on: a database only your business uses, with its own backups.
In progress
Access
Roles, approvals and limits
Each login gets only the stores and actions it needs. Anything above a limit asks for approval.
LiveTwo-step sign-in
Authenticator-app codes. An Admin can require it for every staff login, and reset a lost phone.
LiveSign-in history and new-device alerts
Every sign-in is listed, and a new device sends an alert to the inbox.
LiveCompany login (SSO) and SCIM
Sign in with Microsoft, Google Workspace or Okta; staff lists kept in step by your HR system.
In progress
Records
Every change recorded
Written by the database itself, so no screen, device or script can skip it. Money entries are reversed, never deleted.
LiveActivity log screen and export
Search by person, field or value, filter by area, and export to a spreadsheet.
Live
Uptime
Public status page
Live status and every past incident, open to anyone.
LiveOutage plan and monthly drill
A written plan for the bad day, and a drill each month that times a full restore.
LiveUptime promise with credits
99.5% a month at launch, 99.9% once on paid hosting with a standby. Missed months are credited by themselves.
In progress
Testing
Outside security test (VAPT)
By a CERT-In listed firm, once the company is registered. The summary report will be here.
PlannedISO 27001
Policies are being written and evidence kept from now; the audit follows the security test.
PlannedSOC 2
After ISO 27001. Our hosts (Supabase, Cloudflare, AWS) already hold SOC 2 and ISO 27001.
Planned
Connections
API and webhooks
Built: read and write products, stock and customers with keys the Admin makes, and webhooks for new orders and customers. Opens soon; the guide is at /docs/api.
In progress
Law
Data processing agreement
Published, with the full list of sub-processors and where each one keeps data.
LiveA customer's data requests
From a customer's page, the shop downloads a copy of everything held about them, or the Admin erases their details. Bills stay, as tax law needs.
LiveIndia's DPDP Act
Consent records, take-back of consent, a 30-day clock on data requests, and a breach plan.
In progressIncident notice
A written plan for outages exists. Promised: an update within 1 hour of a serious outage, and breaches reported to CERT-In within 6 hours once the company is registered.
In progress
The vendor pack.
The papers a buying team files before the first order. What is ready can be downloaded now.
- Security answers (SIG Lite and CAIQ style), as a spreadsheetLive
- Data processing agreement and sub-processor listLive
- Terms of service and privacy policyLive
- Outage plan summary and drill resultsPlanned
- Company papers: incorporation, PAN, GST, MSME (Udyam)Planned
- Cyber and professional liability insurancePlanned
- Security test (VAPT) summaryPlanned
- ISO 27001 certificatePlanned
Buy it like any other plan.
No demo, no quote, no calls. Enterprise is ₹9,999 a month for 20 stores and ₹299 for each store after.
01
Read this page
Every answer your security team needs, with what is live and what is not yet.
02
Download the vendor pack
Our filled security answers, data agreement and policies, as files your team can file.
03
Price it yourself
The calculator on Pricing gives the exact monthly or yearly total for your store count.
04
Accept the contract on screen
One standard contract and data agreement, accepted by your signatory in the app. Coming with payments.
05
Switch it on
Company login, login rules and your own database will be pages you set up yourself. Being built.
Questions from buying teams.
Can we speak to someone before buying?
Kownt X has no sales team and no calls, for any plan. Every answer is on this page or in the vendor pack. A question that isn't covered can go in writing to security@kowntx.com, and the answer is added here for everyone.
Kownt X help desk · replies same dayAsk a person →
Can we speak to someone before buying?
Kownt X has no sales team and no calls, for any plan. Every answer is on this page or in the vendor pack. A question that isn't covered can go in writing to security@kowntx.com, and the answer is added here for everyone.